Reverse Logistics is defined as all logistics activities performed in supporting product sold to customers, refurbishing returned goods and disposing of end-of-life goods.

  • Return material authorization
  • Returned product disposition
  • Product repair and repackaging
  • Disposal management
  • Repair & Clean vendor management
  • Service technician coordination
  • Customer service management
  • Compliance monitoring and reporting
  • Parts ordering and management
  • Empty container management